By Amy Schechter
Let’s face it, sometimes you want rip your keyboard from the tower and chuck it out the window, like when the computer freezes right before you save the final copy of a report or you cannot get your wireless printer to synch up with your desktop after an hour of troubleshooting. You scream, “Fix my darn computer!” and hurl the console as hard as you can.
That’s a little dramatic, but it accurately sums up the frustration Ken Webb’s customers express, and those emotions helped him come up with a nifty name for his business. Webb started Fix My Darn Computer with the goal of delivering old-fashioned service in a high tech world. With over 30 years of computer hardware engineering experience, he believes, “Service is what I do. I service people’s needs as well as servicing the computer.
If I can’t fix it, I won’t charge.”
Webb boasts the ability to provide assistance installing software and hardware, whether bought from a big-box company or built by him from the ground up. Whatever customers want, Webb can accommodate. He said, “We can build a custom computer that fits your needs exactly. There are situations where you have to concede things you want when you got to a larger store because they are bundled. Historically we have been able to build computers that suit customers’ needs and are more economical.”
When it comes to troubleshooting existing systems, Webb is adept at speeding up your machine through the removal of viruses and spyware and the upgrade of existing hardware and software components. He is happy to make house and business calls where he can set up entire home and business networks for personal and small-business needs. Webb provides service from the comfort of his customers’ homes in person as well as off-site through the use of remote-access technology.
One customer, Joy Frisch, expressed her gratitude. “Wow, did Ken Webb solve my computer issues! My company’s data got compromised and I was shut down. I found Ken Webb after trying several other computer techs including some of the big name companies. They all failed to get me up and running. Ken came, took my computer, and within two days had solved the issues and my computer is now running better than ever. He was a life saver.”
Fix My Darn Computer services Tampa, Brandon, Riverview, Apollo Beach, Ruskin and Sun City Center. For free estimates and to schedule service call Ken Webb directly on his cell at 727-656-7922. More information can be found at www.fixmydarncomputer.com.